Returns and exchanges

How do I return my model?

At Tekno you can return the items purchased online with us within 14 working days, starting on the day of receipt. You can return the product or bring it back in the original undamaged Tekno box including a completed return form. Then place the Tekno...

Who pays the cost of returning a model under warranty?

If the model to be returned is under warranty, Tekno will refund the standard shipping fee.

Where do I have to send the model?

The return address is: Tekno B.V, Coldenhovelaan 8, 2678 PS DE LIER, to the attention of “Service Department”.  Add a letter with your name, address, email address and a description of the complaint.

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