Warranty and repair

My new scale model is defective

- If the model has been purchased from a Tekno dealer, you can contact this dealer. He will ensure that the problem will be solved. If the model has been purchased directly from Tekno, please contact the Tekno Service Department via email at...

My scale model needs repair, but is no longer in warranty

At this time, we cannot offer you this service. We can refer you to various forums and websites of model builders

I received my model, but there are parts missing

If the model has been purchased from a Tekno dealer, you can contact this dealer. He will ensure that the problem will be solved. If the model has been purchased directly from Tekno, please contact the Tekno Service Department via email at service@tekno...